{"id":1367,"date":"2026-07-09T10:24:11","date_gmt":"2026-07-09T09:24:11","guid":{"rendered":"https:\/\/dediseedbox.com\/wiki\/?post_type=kbe_knowledgebase&#038;p=1367"},"modified":"2026-07-10T10:07:56","modified_gmt":"2026-07-10T09:07:56","slug":"connecting-to-service-via-ftp","status":"publish","type":"kbe_knowledgebase","link":"https:\/\/dediseedbox.com\/wiki\/knowledgebase\/connecting-to-service-via-ftp\/","title":{"rendered":"Connecting to Service via FTP"},"content":{"rendered":"\n<div class=\"ftp-guide\" id=\"ftp-guide-widget\">\n<style>\n.ftp-guide{--ink:#161a23;--muted:#5b6472;--accent:#4c5fd5;--accent-dark:#333f96;--amber:#8a5a12;--amber-bg:#fdf3e2;--amber-border:#f0a93a;--tip-bg:#eef0fc;--tip-border:#4c5fd5;--card:#f8f9fc;--border:#e4e6ec;--term-bg:#f4f5fa;--term-border:#dde0ea;--term-key:#7a8096;--term-val:#1e6b46;--radius:10px;font-family:'Inter',-apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif;color:var(--ink);line-height:1.65;max-width:760px;margin:0 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.tag.recommended{background:#e3f6ea;color:#1e7a45 !important}\n\n.ftp-guide .callout{display:flex;gap:12px;border-left:3px solid var(--amber-border);background:var(--amber-bg);padding:14px 18px;border-radius:0 8px 8px 0;margin:20px 0 !important;font-size:14.5px !important}\n.ftp-guide .callout p{margin:0 !important;color:var(--amber) !important;font-size:14.5px !important}\n.ftp-guide .callout .icon{flex:none;font-weight:700}\n.ftp-guide .tip{display:flex;gap:12px;border-left:3px solid var(--tip-border);background:var(--tip-bg);padding:14px 18px;border-radius:0 8px 8px 0;margin:20px 0 !important;font-size:14.5px !important}\n.ftp-guide .tip p{margin:0 !important;font-size:14.5px !important}\n.ftp-guide .tip .icon{flex:none;font-weight:700;color:var(--accent)}\n\n.ftp-guide .task{border:1px solid var(--border);border-radius:var(--radius);padding:16px 20px;margin-bottom:12px !important}\n.ftp-guide .task h4{font-size:14.5px !important;margin-bottom:6px !important;font-family:'Inter',sans-serif !important;font-weight:600 !important}\n.ftp-guide .task ol,.ftp-guide .task ul{margin:6px 0 0 !important;padding-left:20px}\n.ftp-guide .task li{margin-bottom:4px !important}\n\n.ftp-guide .trouble dt{font-weight:600 !important;font-size:14.5px !important;margin-top:14px !important}\n.ftp-guide .trouble dd{margin:4px 0 0 !important;color:var(--muted) !important;font-size:14.5px !important}\n\n.ftp-guide table.kv{width:100%;border-collapse:collapse;margin:18px 0}\n.ftp-guide table.kv th,.ftp-guide table.kv td{text-align:left;padding:10px 14px;border-bottom:1px solid var(--border);font-size:14px !important}\n.ftp-guide table.kv th{color:var(--muted);font-weight:600;font-size:12px !important;text-transform:uppercase;letter-spacing:.04em}\n<\/style>\n\n<span class=\"eyebrow\">How-to<\/span>\n<h1>Connecting to your service via FTP<\/h1>\n<p class=\"lede\">Plain (unencrypted) FTP is no longer supported. Connect using <strong>FTPS (FTP over explicit TLS)<\/strong> the same port 21, but encrypted.<\/p>\n\n<h2>1. Your connection details<\/h2>\n<p>Copy the Hostname and Username from your service page in the client area.<\/p>\n\n<div class=\"term\">\n  <div class=\"term-bar\"><div class=\"term-dot\"><\/div><div class=\"term-dot\"><\/div><div class=\"term-dot\"><\/div><\/div>\n  <div class=\"term-body\">\n    <table>\n      <tr><td class=\"term-key\">Host<\/td><td class=\"term-val\">nlxxxx.dediseedbox.com<\/td><\/tr>\n      <tr><td class=\"term-key\">Port<\/td><td class=\"term-val\">21 <span class=\"term-note\">\u2014 or leave blank, 21 is default<\/span><\/td><\/tr>\n      <tr><td class=\"term-key\">Encryption<\/td><td class=\"term-val\">require explicit FTP over TLS<\/td><\/tr>\n      <tr><td class=\"term-key\">Username<\/td><td class=\"term-val\">your-username<\/td><\/tr>\n      <tr><td class=\"term-key\">Password<\/td><td class=\"term-val\">your-password <span class=\"term-note\">\u2014 reset via &#8220;Change Password&#8221;<\/span><\/td><\/tr>\n    <\/table>\n  <\/div>\n<\/div>\n\n<h2>2. Set up an FTP client<\/h2>\n<p>We recommend <strong>FileZilla<\/strong> (free, Windows\/Mac\/Linux) <a href=\"https:\/\/filezilla-project.org\/download.php\">filezilla-project.org\/download.php<\/a><\/p>\n\n<div class=\"step\">\n  <div class=\"step-num\">1<\/div>\n  <div class=\"step-body\">\n    <h3>Quick Connect <span class=\"tag limited\">Limited<\/span><\/h3>\n    <p>No dedicated encryption dropdown here specify the protocol directly in the host field.<\/p>\n    <ol>\n      <li>Open FileZilla.<\/li>\n      <li>In the Quick Connect bar, enter <strong>Host:<\/strong> <code>ftpes:\/\/nlxxxx.dediseedbox.com<\/code>, your <strong>username<\/strong> and <strong>password<\/strong>, and <strong>Port:<\/strong> <code>21<\/code>.<\/li>\n      <li>Click <strong>Quickconnect<\/strong>.<\/li>\n      <li>On the certificate prompt, verify it matches your host, then accept and check &#8220;Always trust this certificate.&#8221;<\/li>\n    <\/ol>\n  <\/div>\n<\/div>\n\n<div class=\"step\">\n  <div class=\"step-num\">2<\/div>\n  <div class=\"step-body\">\n    <h3>Site Manager <span class=\"tag recommended\">Recommended<\/span><\/h3>\n    <p>Has an explicit Encryption setting, so nothing is ambiguous.<\/p>\n    <ol>\n      <li>Go to <strong>File \u2192 Site Manager \u2192 New Site<\/strong>, name it (e.g. &#8220;Dediseedbox&#8221;).<\/li>\n      <li>Set <strong>Protocol:<\/strong> FTP \u2013 File Transfer Protocol, <strong>Host:<\/strong> <code>nlxxxx.dediseedbox.com<\/code>, <strong>Port:<\/strong> <code>21<\/code>.<\/li>\n      <li>Set <strong>Encryption:<\/strong> Require explicit FTP over TLS, <strong>Logon Type:<\/strong> Normal.<\/li>\n      <li>Enter your <strong>User<\/strong> and <strong>Password<\/strong>, then click <strong>Connect<\/strong>.<\/li>\n    <\/ol>\n  <\/div>\n<\/div>\n\n<div class=\"callout\">\n  <span class=\"icon\">!<\/span>\n  <p>If your client doesn&#8217;t offer &#8220;Require explicit FTP over TLS&#8221; by that name, look for <strong>FTPES<\/strong> or <strong>AUTH TLS<\/strong> same thing. Avoid plain FTP or implicit FTPS (usually port 990), which will be rejected.<\/p>\n<\/div>\n\n<h2>3. Adding FTP as a media source in Kodi<\/h2>\n<p>You can browse and stream files directly from your service inside Kodi by adding it as a network location.<\/p>\n\n<div class=\"step\">\n  <div class=\"step-num\">1<\/div>\n  <div class=\"step-body\">\n    <h3>Add the network location<\/h3>\n    <ol>\n      <li>In Kodi, go to <strong>Settings \u2192 File Manager \u2192 Add source<\/strong>.<\/li>\n      <li>Click <strong>Browse<\/strong>, then <strong>Add network location&#8230;<\/strong>.<\/li>\n      <li>Fill in the connection details below, then click <strong>OK<\/strong>.<\/li>\n    <\/ol>\n  <\/div>\n<\/div>\n\n<div class=\"term\">\n  <div class=\"term-bar\"><div class=\"term-dot\"><\/div><div class=\"term-dot\"><\/div><div class=\"term-dot\"><\/div><\/div>\n  <div class=\"term-body\">\n    <table>\n      <tr><td class=\"term-key\">Protocol<\/td><td class=\"term-val\">FTP Server<\/td><\/tr>\n      <tr><td class=\"term-key\">Server address<\/td><td class=\"term-val\">nlxxxx.dediseedbox.com<\/td><\/tr>\n      <tr><td class=\"term-key\">Remote path<\/td><td class=\"term-val\">|auth=TLS&amp;verifypeer=false<\/td><\/tr>\n      <tr><td class=\"term-key\">Port<\/td><td class=\"term-val\">21<\/td><\/tr>\n      <tr><td class=\"term-key\">Username<\/td><td class=\"term-val\">your-username<\/td><\/tr>\n      <tr><td class=\"term-key\">Password<\/td><td class=\"term-val\">your-password <span class=\"term-note\">\u2014 reset via &#8220;Change Password&#8221;<\/span><\/td><\/tr>\n    <\/table>\n  <\/div>\n<\/div>\n\n<div class=\"step\">\n  <div class=\"step-num\">2<\/div>\n  <div class=\"step-body\">\n    <h3>Name it and confirm<\/h3>\n    <ol>\n      <li>Back on the Add source screen, enter a name for this source (e.g. &#8220;Dediseedbox&#8221;).<\/li>\n      <li>Click <strong>OK<\/strong> to save. It will now appear in the file manager and can be added as a video or music source from there.<\/li>\n    <\/ol>\n  <\/div>\n<\/div>\n\n<div class=\"callout\">\n  <span class=\"icon\">!<\/span>\n  <p>The <code>|auth=TLS&amp;verifypeer=false<\/code> suffix in the Remote Path field is what tells Kodi to use FTPS (explicit TLS) instead of plain FTP leave it exactly as shown, including the leading <code>|<\/code>.<\/p>\n<\/div>\n\n<h2>4. Troubleshooting<\/h2>\n<dl class=\"trouble\">\n  <dt>Connection timed out<\/dt>\n  <dd>Check that port 21 isn&#8217;t blocked by your local firewall or router, and confirm the hostname is correct.<\/dd>\n  <dt>Certificate warning every time<\/dt>\n  <dd>Make sure &#8220;Always trust this certificate&#8221; was checked on first connect.<\/dd>\n  <dt>530 Login incorrect<\/dt>\n  <dd>Double-check your credentials, or reset the password via &#8220;Change Password&#8221; on your service page.<\/dd>\n  <dt>Directory listing fails after connecting<\/dt>\n  <dd>Switch from Active to Passive mode: Edit \u2192 Settings \u2192 Connection \u2192 FTP \u2192 Passive Mode.<\/dd>\n  <dt>Kodi shows an empty folder or won&#8217;t connect<\/dt>\n  <dd>Confirm the Remote Path is exactly <code>|auth=TLS&amp;verifypeer=false<\/code> and that Port is set to 21, not 990.<\/dd>\n<\/dl>\n\n<div class=\"tip\">\n  <span class=\"icon\">\u2192<\/span>\n  <p><strong>Prefer SFTP where possible<\/strong> it&#8217;s built on SSH and generally more reliable than FTPS. Install SSH access from the client area, then connect with the same credentials.<\/p>\n<\/div>\n<\/div>\n\n\n","protected":false},"excerpt":{"rendered":"<p>How-to Connecting to your service via FTP Plain (unencrypted) FTP is no longer supported. Connect using FTPS (FTP over explicit TLS) the same port 21, but encrypted. 1. Your connection details Copy the Hostname and Username from your service page in the client area. Host nlxxxx.dediseedbox.com Port 21 \u2014 or leave blank, 21 is default [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","kbe_taxonomy":[10],"kbe_tags":[],"class_list":["post-1367","kbe_knowledgebase","type-kbe_knowledgebase","status-publish","hentry","kbe_taxonomy-how-tos"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Connecting to Service via FTP -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dediseedbox.com\/wiki\/knowledgebase\/connecting-to-service-via-ftp\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Connecting to Service via FTP -\" \/>\n<meta property=\"og:description\" content=\"How-to Connecting to your service via FTP Plain (unencrypted) FTP is no longer supported. Connect using FTPS (FTP over explicit TLS) the same port 21, but encrypted. 1. Your connection details Copy the Hostname and Username from your service page in the client area. 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