Client Login

Connecting to Service via FTP

How-to

Connecting to your service via FTP

Plain (unencrypted) FTP is no longer supported. Connect using FTPS (FTP over explicit TLS) the same port 21, but encrypted.

1. Your connection details

Copy the Hostname and Username from your service page in the client area.

Hostnlxxxx.dediseedbox.com
Port21 — or leave blank, 21 is default
Encryptionrequire explicit FTP over TLS
Usernameyour-username
Passwordyour-password — reset via “Change Password”

2. Set up an FTP client

We recommend FileZilla (free, Windows/Mac/Linux) filezilla-project.org/download.php

1

Quick Connect Limited

No dedicated encryption dropdown here specify the protocol directly in the host field.

  1. Open FileZilla.
  2. In the Quick Connect bar, enter Host: ftpes://nlxxxx.dediseedbox.com, your username and password, and Port: 21.
  3. Click Quickconnect.
  4. On the certificate prompt, verify it matches your host, then accept and check “Always trust this certificate.”
2

Site Manager Recommended

Has an explicit Encryption setting, so nothing is ambiguous.

  1. Go to File → Site Manager → New Site, name it (e.g. “Dediseedbox”).
  2. Set Protocol: FTP – File Transfer Protocol, Host: nlxxxx.dediseedbox.com, Port: 21.
  3. Set Encryption: Require explicit FTP over TLS, Logon Type: Normal.
  4. Enter your User and Password, then click Connect.
!

If your client doesn’t offer “Require explicit FTP over TLS” by that name, look for FTPES or AUTH TLS same thing. Avoid plain FTP or implicit FTPS (usually port 990), which will be rejected.

3. Adding FTP as a media source in Kodi

You can browse and stream files directly from your service inside Kodi by adding it as a network location.

1

Add the network location

  1. In Kodi, go to Settings → File Manager → Add source.
  2. Click Browse, then Add network location….
  3. Fill in the connection details below, then click OK.
ProtocolFTP Server
Server addressnlxxxx.dediseedbox.com
Remote path|auth=TLS&verifypeer=false
Port21
Usernameyour-username
Passwordyour-password — reset via “Change Password”
2

Name it and confirm

  1. Back on the Add source screen, enter a name for this source (e.g. “Dediseedbox”).
  2. Click OK to save. It will now appear in the file manager and can be added as a video or music source from there.
!

The |auth=TLS&verifypeer=false suffix in the Remote Path field is what tells Kodi to use FTPS (explicit TLS) instead of plain FTP leave it exactly as shown, including the leading |.

4. Troubleshooting

Connection timed out
Check that port 21 isn’t blocked by your local firewall or router, and confirm the hostname is correct.
Certificate warning every time
Make sure “Always trust this certificate” was checked on first connect.
530 Login incorrect
Double-check your credentials, or reset the password via “Change Password” on your service page.
Directory listing fails after connecting
Switch from Active to Passive mode: Edit → Settings → Connection → FTP → Passive Mode.
Kodi shows an empty folder or won’t connect
Confirm the Remote Path is exactly |auth=TLS&verifypeer=false and that Port is set to 21, not 990.

Prefer SFTP where possible it’s built on SSH and generally more reliable than FTPS. Install SSH access from the client area, then connect with the same credentials.

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